How to be a Race Director: 2021 Education Round-Up

With our 2021 Spring Forward Seminar we capped off a year of extensive virtual education focused on helping event professionals and nonprofits manage the uncertainty of the COVID-19 pandemic and pivot events from in-person to virtual to hybrid. Between multi-session virtual seminars and webinars…

Read More

Manage Your Event from a Single Platform

Event management is complicated, and even the smallest of 5K’s requires a team of people to handle the pre-race logistics, marketing, and race day operations. The requirement for teamwork was a significant motivation for our process as we built out features on…

Read More

A Year Later, Events Are Back

We posted the other day about the positive signs of recovery we are seeing in transactions as we hit the one-year anniversary of the earliest pandemic shutdowns. Today, we want to take a minute to talk more about the activity we are seeing because…

Read More

Renewing a Cancelled Race

Why Renew? If you made a number of edits to your (cancelled) 2020 race, it may be tempting to just start over. Don’t! Going through the steps to correctly renew your race has a number of benefits, including: Complications of 2021 Renewals Renewing is…

Read More

Retiring Signup App and Registration API

Many years ago, we introduced the Signup App for iPhone and Android. We retired the Signup app in November. However, the web version of that app was still available – https://signupapp.runsignup.com/. We will be taking that offline as well next week. As stated in…

Read More

Payment Account Reporting Part II: Custom Account Codes

You can now add custom Account Codes for each entity (run/walk/ride, donation website, ticket event, membership, etc.) to your payment account reports. These fields will show as new columns in the transactions download per funds transfer so that your internal code is…

Read More

Signup and Results Apps Retirement

We are retiring the Signup App. Since we released the app, the popularity of people signing up from their own phone has become much more popular. With the limitation of shared surfaces in the COVID era has severely limited the popularity of this…

Read More