Gender Options

November, 2021 – Update for better non-binary support. We have added an option in user profiles (https://RunSignup.com/Profile) to select Non-binary in addition to Male and Female: This will show as a “null” from a database perspective, and be left as blank when looking…

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Early Steps on French and Spanish Support

With our announcement yesterday of custom wording for buttons, we are starting to begin to meet the multilingual needs of races. This is important as there are many Spanish speaking people in the US, and races want to be welcoming. In addition as…

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Race Registrations Contracts

We heard a disturbing story about a race who is going to be moving their registration platform, and their former vendor has locked them out of the system. So they are now fighting with that vendor trying to get access to their…

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New Version of Safari Breaks Widgets

Any customer using widgets, even Partner Websites, should switch to a simple button and link to the appropriate RunSignup site directly. Unfortunately, Apple has released a new version of Safari that prevents session tracking. This is a necessary feature on complex web applications…

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Potential Signup App Retirement Due to Sales Tax

We are still working on this, but there is some likelihood that we will retire our signup app in the next month. This is due to a number of complications that are introduced by the implementation of our new sales tax system. We have…

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Refunds and Insurance

There is a thread in Race Directors Hub that deserves more space than a Facebook thread allows – hence this long blog post. The real question in the thread was if a race should use insurance to cover refunds, and that really…

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Multi-Race Bundles: Set Minimum & Maximum Races

We have made an enhancement to our Multi-Race Bundle options. You can now set the minimum and the maximum number of races that a multi-race registrant can choose during the registration process. For instance, you can set-up a multi-race bundle and include 10…

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Import Participants Update

Importing participants is important to every race – whether you still get paper entries still, or have some last minute registrations, or you are moving to RunSignup from another platform (thank you!). We’ve updated our longtime Import Participants tool! Here is the…

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Private Event Registration Option

You can now set up private events that do not display on your race page or event selection page. This is a nice option for races that want to offer private registration to a certain group of people and do not want…

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