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At RunSignup, we take education seriously because we want to empower you to create and manage your own events. Get familiar with the resources you can use to answer any questions and learn more about our tools

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New Race Directors: How to Get Started

Getting your race up and running on RunSignup is a breeze with our Race Wizard. If you have a simple setup, you may be ready to open registration after you complete the Race Wizard, but the customization options are endless. Walk through our initial setup process and then dive into our recommended next steps.

Jump to a Step:


Step 1.
Setup Registration with the Race Wizard

Setting up a run, walk, ride, or other traditional endurance event? Jumpstart your learning with our Race Wizard video playlist and then take a tour of your RunSignup Race Dashboard.

Your Race Wizard: A Walkthrough


Step 2.
Customize Your Race Website

Once you’ve created your race with the race wizard, dive into your race website to enhance the look and add custom content and pages to your race website.

Key How-To’s for Your Race Website


Step 3.
Create Your Marketing Plan

Ready for a launch? Learn how to implement a digital strategy, activate your participants as ambassadors, and track your marketing spend to optimize your results.

Key How-To’s for Your Race Marketing


Step 4.
Set Your Participant Management Parameters

Reduce your customer service with flexible options for self-serve participant management, including waitlists, deferrals, event transfers, bib exchanges, and more.

Key How-To’s for Participant Management


Step 5.
Communicate Clearly

As you prepare for registrations to come in, dive into your free email platform and draft and automate all your key emails, including the registration launch, reminders about referral programs, and pre-race details.

Key How-To’s for Email Marketing


Step 6.
Raise More for Your Cause

Whether your race is organized by a nonprofit or benefiting a local charity, most endurance events include some fundraising. Learn how to supercharge your donations – or even activate Peer-to-Peer Fundraising.

As you prepare for registrations to come in, dive into your free email platform and draft and automate all your key emails, including the registration launch, reminders about referral programs, and pre-race details.

Key How-To’s for Fundraising


Step 7.
Prepare for RaceDay

It’s (almost) game time! Connect with your timer to evaluate the RaceDay tools you need to go paperless, reduce lines, and eliminate stress before the gun goes off.

As you prepare for registrations to come in, dive into your free email platform and draft and automate all your key emails, including the registration launch, reminders about referral programs, and pre-race details.

Elements of the RaceDay Suite


General Resources for New Race Directors

Race directing can be a big job. While there is no one manual – all races are different – there are a number of industry resources that we recommend to help you learn more about the endurance industry and prepare for your event.

1. Race Director 101 from Championship Racing has a terrific checklist and detailed guide.

2. Event Director’s Education from Road Runners Club of America offers practical advice on topics like permitting and insurance. There is also an option for a paid Race Director Certification.

3. Race Director’s Hub on Facebook is a community of race directors around the world. Have a question? Ask!

4. Race Director’s HQ offers free articles, resources, and vendor listings alongside a paid membership program.

5. Runners for Public Lands has a free Race Directors Guide to help races build community and care for the environment through their events

6. Guide to Non-Binary Inclusion in Running is a free resource for race organizers who are looking to create more inclusive events for non-binary participants.

Need more help? Submit a Support Ticket for assistance! Our highly responsive Support Team is online 7 days a week.


More Blogs for New Race Directors

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Why Small Races Need A Timer

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Three RunSignup Tools that Save You Money 

When we talk about planning races, we tend to focus mostly on the more logistical aspects. Things like routes, events offered, and promotion tactics. However, one area we don’t tend to touch on as much is budget.  Money is a very important…

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Permitting for Events

Essentially all endurance events happen in public spaces. And getting access to those spaces generally involves some sort of event permit. The permit process can vary greatly from state to state, or even town to town, but is always an important consideration…

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A Quick Guide for Creating a Safe Event

In the world of endurance sports, pushing your limits and achieving personal bests are what drive athletes to train relentlessly. But behind the thrill of competition lies a fundamental principle: safety. By their very nature, endurance events are physically demanding and exhausting, making…

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RRCA Guide Series

After being in the endurance industry for over a decade, we know a thing or two about races. Though we feel qualified to share tips and advice on a number of topics – like race registration, building beautiful event websites, or creating…

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Making Money Beyond Registrations: Firecracker 5K Festival

James and Shelly Harris, creators of RaceJoy and long-time RunSignup employees, recently hosted their inaugural race: The Firecracker 5K Festival at Chickasaw Point. With years of race experience from multiple perspectives, this was our first time managing the entire process. As long-time employees at RunSignup, our familiarity with RunSignup’s tools allowed us to bring a big-event experience to our community, utilizing features that most first-time organizers might overlook. We thought we’d share our perspective on putting on a first time race with a focus on sponsorships. As many know, registration revenue tends to just cover the cost of producing the event.

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How to Use the RunSignup Website

RunSignup is a product-led company, and our goal is to create end-to-end technology solutions that can solve our customers problems. We invest heavily in UX to make our registration platform intuitive, but events are complicated and every race director and timer needs…

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