Your Go-To Resources…
At RunSignup, we take education seriously because we want to empower you to create and manage your own events. Get familiar with the resources you can use to answer any questions and learn more about our tools
New Race Directors: How to Get Started
Getting your race up and running on RunSignup is a breeze with our Race Wizard. If you have a simple setup, you may be ready to open registration after you complete the Race Wizard, but the customization options are endless. Walk through our initial setup process and then dive into our recommended next steps.
Jump to a Step:
Step 1.
Setup Registration with the Race Wizard
Setting up a run, walk, ride, or other traditional endurance event? Jumpstart your learning with our Race Wizard video playlist and then take a tour of your RunSignup Race Dashboard.
Your Race Wizard: A Walkthrough
Step 2.
Customize Your Race Website
Once you’ve created your race with the race wizard, dive into your race website to enhance the look and add custom content and pages to your race website.
Key How-To’s for Your Race Website
Step 3.
Create Your Marketing Plan
Ready for a launch? Learn how to implement a digital strategy, activate your participants as ambassadors, and track your marketing spend to optimize your results.
Key How-To’s for Your Race Marketing
Step 4.
Set Your Participant Management Parameters
Reduce your customer service with flexible options for self-serve participant management, including waitlists, deferrals, event transfers, bib exchanges, and more.
Key How-To’s for Participant Management
Quick Tip Videos for Participant Management
Step 5.
Communicate Clearly
As you prepare for registrations to come in, dive into your free email platform and draft and automate all your key emails, including the registration launch, reminders about referral programs, and pre-race details.
Key How-To’s for Email Marketing
Quick Tip Videos for Email Marketing
Step 6.
Raise More for Your Cause
Whether your race is organized by a nonprofit or benefiting a local charity, most endurance events include some fundraising. Learn how to supercharge your donations – or even activate Peer-to-Peer Fundraising.
As you prepare for registrations to come in, dive into your free email platform and draft and automate all your key emails, including the registration launch, reminders about referral programs, and pre-race details.
Key How-To’s for Fundraising
Step 7.
Prepare for RaceDay
It’s (almost) game time! Connect with your timer to evaluate the RaceDay tools you need to go paperless, reduce lines, and eliminate stress before the gun goes off.
As you prepare for registrations to come in, dive into your free email platform and draft and automate all your key emails, including the registration launch, reminders about referral programs, and pre-race details.
Elements of the RaceDay Suite
General Resources for New Race Directors
Race directing can be a big job. While there is no one manual – all races are different – there are a number of industry resources that we recommend to help you learn more about the endurance industry and prepare for your event.
1. Race Director 101 from Championship Racing has a terrific checklist and detailed guide.
2. Event Director’s Education from Road Runners Club of America offers practical advice on topics like permitting and insurance. There is also an option for a paid Race Director Certification.
Check Out Event Director’s Education
3. Race Director’s Hub on Facebook is a community of race directors around the world. Have a question? Ask!
4. Race Director’s HQ offers free articles, resources, and vendor listings alongside a paid membership program.
5. Runners for Public Lands has a free Race Directors Guide to help races build community and care for the environment through their events
Check out Runners for Public Land
6. Guide to Non-Binary Inclusion in Running is a free resource for race organizers who are looking to create more inclusive events for non-binary participants.
Need more help? Submit a Support Ticket for assistance! Our highly responsive Support Team is online 7 days a week.
More Blogs for New Race Directors
Building a Professional Website with RunSignup
Growing up we probably all heard the old axiom “don’t judge a book by its cover.” It’s sage advice, but even the most open-minded can be swayed by looks. That’s especially true in the case of websites. Research found that half of…
Read MoreWhy Small Races Need A Timer
In the world of small races, some may consider hiring a timer something of a luxury. A thing you do when you’re well-funded and well-attended. In some ways that line of thinking is understandable. But, in actuality, the truth is a bit…
Read MoreGetting Merchandise for Your Race
Endurance events tend to hold a special place for people. Whether it was a bucket-list item like running a marathon, or having a fun day with friends and family at a 5k, holding on to those memories is important for a lot…
Read MoreRunSignup University Independent Study: Updating Your Marketing
We recently held our inaugural RunSignup University. The two day event gave attendees an opportunity to deepen their product knowledge and get the most out of RunSignup. Being there in person was certainly the best way to learn the most, but seats…
Read MoreThree RunSignup Tools that Save You Money
When we talk about planning races, we tend to focus mostly on the more logistical aspects. Things like routes, events offered, and promotion tactics. However, one area we don’t tend to touch on as much is budget. Money is a very important…
Read MorePermitting for Events
Essentially all endurance events happen in public spaces. And getting access to those spaces generally involves some sort of event permit. The permit process can vary greatly from state to state, or even town to town, but is always an important consideration…
Read MoreThree Things You Need To Do After Creating a Race on RunSignup
So, you created a race on RunSignup. That’s great! And we’re flattered you chose us to help with all things registration related for your upcoming event. Getting started is often the hardest step, so now that you’ve crossed that bridge, there are…
Read MoreA Quick Guide for Creating a Safe Event
In the world of endurance sports, pushing your limits and achieving personal bests are what drive athletes to train relentlessly. But behind the thrill of competition lies a fundamental principle: safety. By their very nature, endurance events are physically demanding and exhausting, making…
Read MoreRRCA Guide Series
After being in the endurance industry for over a decade, we know a thing or two about races. Though we feel qualified to share tips and advice on a number of topics – like race registration, building beautiful event websites, or creating…
Read MoreMaking Money Beyond Registrations: Firecracker 5K Festival
James and Shelly Harris, creators of RaceJoy and long-time RunSignup employees, recently hosted their inaugural race: The Firecracker 5K Festival at Chickasaw Point. With years of race experience from multiple perspectives, this was our first time managing the entire process. As long-time employees at RunSignup, our familiarity with RunSignup’s tools allowed us to bring a big-event experience to our community, utilizing features that most first-time organizers might overlook. We thought we’d share our perspective on putting on a first time race with a focus on sponsorships. As many know, registration revenue tends to just cover the cost of producing the event.
Read MoreGuest Post: Runners for Public Lands Vision For More Inclusive Races and Events
This is a guest post from Runners for Public Lands. Runners for Public Lands is eager to launch the Race Director Resource Hub to assist event organizers in implementing a sense of belonging, natural history, and environmental stewardship at their events. This…
Read MoreHow to Use the RunSignup Website
RunSignup is a product-led company, and our goal is to create end-to-end technology solutions that can solve our customers problems. We invest heavily in UX to make our registration platform intuitive, but events are complicated and every race director and timer needs…
Read More