Read More about RunSignup AI Chatbot Beta Now Live on Race Websites
Read More about Key Lessons From Building the RunSignup AI Chatbot
Read More about Upgrading our API Infrastructure for AI – api.runsignup.com
One of our payment providers, Vantiv, had a full outage on Saturday morning from 6:48AM until 7:52AM Eastern. This impacted any registrations that were for races that used that back end payment processing. People trying to register during this time saw an…
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For reference, we have published the slides from several of the presentations from the 2018 RunSignup Symposium. We’ll add to this resource as we get more – thanks to all our fabulous presenters! RunSignup Keynote, Bob Bickel (RunSignup) Branding and Creative Event…
Read MoreRunSignup Awards 2018 Community Grant RunSignup, the leading technology provider for races, has announced the awardees of the 2018 RunSignup Community Grant Program. The Community Grant program is a giving program began in 2016 to provide a financial contribution to endurance-related nonprofit…
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We do a quarterly update on how things are going with RunSignup (2016, Q1/17, Q2/17, Q3/17, 2017, and Q1/18). The good news is that more races, timing companies, running stores and runners continue to recommend us. And we keep putting out great technology our customers seem to…
Read MoreOne of the questions we get is why not use an existing CRM like Salesforce? There are a variety of reasons, but the key one is that if you want to take care of your customers, all of the information AND actions…
Read MoreCRM, or Customer Relationship Management, is a term that has been around since the 1990’s when Siebel used it to position their software for sales organizations. Today, CRM has become a hot topic for races who are looking to maximize their connections…
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This morning we released part 5 in our Donation & Fundraising redesign. The release focuses on usability updates to the fundraiser/charity pages and pop-up windows. Highlights include: Old Fundraiser page New Fundraiser page Old Fundraiser Pop-up New Fundraiser Pop-up Updated Team Members section In…
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RaceJoy is no longer able to support participants posting progress updates on their Facebook walls due to changes in Facebook’s policies. Previously, participants could choose to have their progress updates posted real-time on their Facebook wall as they crossed milestones along the…
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We are happy to introduce the next key area of our work on CRM – Promotions. While the CRM Participant Hub, Notes and Search are very useful, the real key to a great CRM is being able to DO something. We call these Promotions. Eventually you will…
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RunSignup’s Multi-Race Bundle solution lets you offer participants specially priced bundles of races that are featured across your race websites and easily managed from your Race Dashboard. One of the most effective ways to use Multi-Race Bundles to optimize registrations and transactions…
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