Fundraiser Self Management
There are now options to allow fundraisers to do self-management of several functions: These settings are under Participants -> Participant Management -> Fundraisers
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August 29, 2025
AI Chatbot Beta Update: What Race Directors Are Saying
As we continue the beta launch of the RunSignup AI Chatbot, we now have 25 completed races using the chatbot with their participants. These early adopters are testing the tool in live race settings, and their usage and feedback are already helping...Read More about AI Chatbot Beta Update: What Race Directors Are Saying
August 27, 2025
Why Owning and Formatting Your Content Matters for the RunSignup AI Chatbot
RunSignup’s AI Chatbot is transforming participant support. The real advantage is not just in the chatbot itself, but in the fact that RunSignup owns the content layer and controls how the AI agent uses it. This means we can deliver a more...Read More about Why Owning and Formatting Your Content Matters for the RunSignup AI Chatbot
August 27, 2025
Cross Country Timing with RaceDay Scoring
As cross country season approaches, timers are preparing for smooth and accurate timed scoring. This guide—based on our annual deep dive webinar—will walk you step-by-step through the best practices for configuring cross country events in RunSignup’s RaceDay Scoring. Below is a high level...August 26, 2025
RunSignup, TicketSignup, GiveSignup: Which Product is Right For Your Event?
As a company, RunSignup is fully focused creating the comprehensive, end-to-end event technology that event directors deserve. To meet the wildly different needs of different types of events, RunSignup offers three separate technology products: All three platforms are built on the same...Read More about RunSignup, TicketSignup, GiveSignup: Which Product is Right For Your Event?
August 25, 2025
Welcome, Tyler Long!
We are excited to welcome Tyler to our Support team! To introduce the the RunSignup community to Tyler, we spent some time learning more about his personal and professional life. Read on to get to know Tyler! Where are you from, and...Recent Blogs
New Partner Access Level – Participant Reports
We have added an option for customers who are partners and manage a number of races to give employees access to just the Participant Reports. It is on the Partner Access page:
Read MoreImport Fundraiser onto Teams
You can now import fundraisers onto a team directly. Use the Fundraiser Team ID number (You can find this at the end of the URL on the Fundraiser Team Report page or on each Fundraiser Team page or on csv export files.
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Security Updates – Dirty COW
We have installed the patches for the “Dirty COW“, the privilege escalation vulnerability in the Linux Kernel. They even have a logo for it. The AWS patches are here. If you use other systems that run on Linux, you should check to make…
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Corporate Team Captain Questions
There is now an option to create questions that are only asked of Corporate Team Captains. The option is a simple checkbox under each question in the Race -> Registration -> Questions setup page.
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Photos – Inappropriate Content
We are now using Google Vision to detect inappropriate content that is uploaded to the RaceDay Photo Platform. We are hoping this prevents misuse of the platform. This is the same system Google uses for their Safe Search capability. The API is pretty cool. Here…
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Option for Recycling Bibs
When races use the option to automatically assign bibs, we now offer an option to either reuse or not reuse bibs that have been assigned, but the participant is removed from the event. The option is on the RaceDay Tools -> Bibs…
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TriSignUp.com
Along with the recently released BikeSignUp, we now offer TriSignUp branding for triathlon customers who want their signup to be specific to their type of event. Like with BikeSignUp, all races are listed on each iteration of the site (BikeSignUp, RunSignUp, TriSignUp, and…
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RunSignup Announces Additional $1 Million Capital Investment
Moorestown, NJ – RunSignup, the leading Race Management Platform in the US, today announced a capital investment of $1 Million by Bob Bickel, the founder and owner of the company. The purpose of the investment is to assure sufficient capital in light…
Read MoreDonation & Fundraising Email Capabilities
We have customized our email marketing capabilities for use with Donations and Fundraising. Fundraisers now can email when they are logged in. There is also a new Communications menu item for race directors under Donations with the capabilities found in the overall email marketing…
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