Recent Blogs


Availability – October 2015

We did a database upgrade this morning, and some users may have received an error message during the approximately 1 minute the database was down. If they re-submitted their page everything would continue to process as normal. We upgraded from MySQL 5.5…

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Cheers to Urban Bourbon Half Marathoners!

The Urban Bourbon Half Marathon this past weekend in Louisville, KY offered RaceJoy’s live phone tracking and cheer sending for a unique race experience. The race organizers provided RaceJoy’s live tracking and progress alerts as a complimentary service for its participants and…

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GetEvent to Transition Race Registration Customers to RunSignup

Moorestown, NJ and Boulder, CO – PreRace dba GetEvent.com will be helping existing race registration customers migrate to the RunSignup platform. GetEvent is transitioning to a new business helping connect organizations buy and sell race events, and will be discontinuing their race registration system…

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US Ski Association Membership Validation

As more and more ski races use RunSignup, we have partnered with the US Ski Association to offer membership validation. Setup is simple just like the USA Triathlon and USATF membership checks: During registration, the participant will be asked for their membership…

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USA Triathlon Site Issues

THIS ISSUE HAS BEEN CLOSED. ALL SYSTEMS WORKING WELL. USA Triathlon is having intermittent issues with their infrastructure. For most USAT transactions this should not cause a problem because we batch transactions in the background. However, USAT Annual Members who are trying…

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Kansas’s Prairie Fire Marathon Delivered Race Joy!

This past weekend at the Prairie Fire Marathon was the first race in Kansas to offer RaceJoy’s mobile experience. Thanks to race organizers and Fidelity Bank, people were treated to a very unique race experience that included all RaceJoy’s bells and whistles!…

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Email Reminder

The Cooper Norcross Run the Bridge Event presented by AmeriHealth NJ (benefiting the Larc School) is coming up on it’s fourth year with registration on RunSignup.  As Race Day nears, they were looking for some ways to remind runners to sign up. Using the Repeat…

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New York Times: Thanksgiving is a Day of Running

Turkey Day is coming!  We’re not the only ones noticing how many races there are on Thanksgiving Day: the New York Times acknowledged that for hundreds of thousands, Thanksgiving is now a day of running: http://tinyurl.com/qg6scls Turkey Trot Race Directors: There’s a nice little survey…

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Customer Support – 7 Days a Week

Ever wonder what the mix is of people asking questions? A bit lower on the weekend, but still significant. This is what we see on our support email box over thousands of support queries.

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