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For the first 6 months of 2015 we had 99.998 availability, with NO unplanned outages (knock on wood). We have had 1,590 releases of our site this year thru August 3, with only 2 requiring us to take the site down (2…
Read MoreAt around 2:00 AM on July 31 our Cloud provider, Amazon AWS, had trouble with three of the services that we use (SQS, SNS, and SES) simultaneously. The outage lasted until about 3:40 AM. This impacted about 50 transactions. We have been able to recover…
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Guest Blog by Victoria Waldman and Theresa Lewis of Fueled Insights. Highlighted in Fueled Insights’ previous article “The Fight for Runners’ Recreational Dollar,” household income is flat, entry fees are on the rise and there is an abundance of fitness activities. Runners’ disposable…
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RunSignup has a simple and powerful way to share access to your race dashboard with multiple people – giving each person access to just the areas that they have responsibility for. For example you might have a Volunteer Coordinator and they only…
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This past weekend, RaceJoy was available for many different road races across the country, including two ultra distance courses where we experienced record-breaking usage by some incredible long-distance athletes. The longest usage of RaceJoy’s GPS tracking to date occurred at this past…
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We have added Standard Questions – which creates a standard set of information that can be used across races and is stored as part of a runner’s profile and be reused. This list will expand in the future. The first 3 Standard…
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We have added the capability for races to do text messaging with their participants. This can be useful for emergency situations such as delaying the race due to lightning. This feature is not meant to be used for marketing purposes! This option is…
Read MoreWe have been asked by a customer to document our disaster recovery plan, and we figured that it might be useful to document this for other customers as well as provide an example to other websites who might want to use a…
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Vantiv, one of our back end payment processing providers, had issues with their payment processing reports during the week of July 13. This delayed some Advanced Payments by a day. We are working with them to try to make sure this does…
Read MoreIt was a fun weekend for RaceJoy at the Shipyard Old Port Half Marathon & 5K. Not only were we onsite for this event, but we also got to eat some delicious lobster during the Lobster Bake and the chance to meet great people…
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