Race Reserve Requirement lowered to 5%

Note: On November 2, 2021 we reduced this to 2.5% We are pleased to announce that our standard race reserve requirement is dropping to 5% from 10%, with a payment account requirement of 2.5% of race registration transactions. Donations continue to have no reserve…

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Price Increase May 1, 2022

We will be rolling out new pricing to process transactions on our platform on May 1st for all new and renewed races, ticket events, and clubs. The price change increases the cost to process a transaction from $1.00 per transaction + 5.8%…

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WorldPay Transaction Processing is Down

Good news – it looks like WorldPay is processing transactions again as of 10:38 AM. Fortunately, only about 18 people were frustrated in their attempt to sign up for an event or make a donation. We will be contacting them directly in…

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Payment Account Transition – Bank Account Verification

With the coming of May, we are now required to verify bank account information. This is part of updates to the Financial Crimes Enforcement Network (Fincen) rules that banks and credit card processors belong to and are required to comply with. This also coincides…

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Payment Account Transition Update

As announced several weeks ago, we are now in the middle of the payment account transition to a new payment processor. We transitioned about 600 accounts last week, and all new accounts that are created are on the new platform. Most other acocunts…

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New Payment Processing Rolling Out

Over the next couple of weeks we will be rolling out new payment processing. We have done a major refresh of the code and moving to new payment processors, Adyen and Payroc. The purpose of this is to prepare properly for our…

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Payment Account Reporting Part II: Custom Account Codes

You can now add custom Account Codes for each entity (run/walk/ride, donation website, ticket event, membership, etc.) to your payment account reports. These fields will show as new columns in the transactions download per funds transfer so that your internal code is…

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