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I renewed my race on RunSignup — and now my dashboard looks empty. Where did all my data go? Don’t panic. Nothing has been deleted. All of your historical race data — past participant registrations, results, financials, reports, and more — is…
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You opened registration and people are signing up—awesome. Now comes the operational question: where do you find your participant list, and how do you view everything you’ll need for race day and beyond (t-shirt size, DOB/age, waiver, add-ons, bibs, payments, and more)?…
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As a race director or organizer, one of the most important aspects is knowing how much money you’ve made. In this blog we’ll walk you through on how to determine how much money you made from your race by accessing your Financial…
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We recently held our inaugural RunSignup University. The two day event gave attendees an opportunity to deepen their product knowledge and get the most out of RunSignup. Being there in person was certainly the best way to learn the most, but seats…
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In February, we announced support for Google Analytics 4. This is a significant improvement providing new reports, moving to an event based system and improved user tracking among other improvements. In July 2023, Google Analytics stopped processing data for its old universal…
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We have updated the graph on the Transactions tab on the front dashboard page. It used to show a January – December date range, which made it difficult to do quick YOY analysis. We now end in the month the last event…
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The Donation Report has a new update that shows the breakdown between transactional (online) donations and manual (offline) donations. To view, navigate to Donations >> Reports >> Donations on your dashboard. You will see the breakdown in the top summary. It’s also easy to…
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More than ever, race organizers are reviewing their financial reporting and trying to make sense of the numbers – particularly, when and how much they will get paid. Kevin and Bryan took some time to walk through the Financial Summary and Payment…
Read MoreWe have added a new report to the Manage Payment Account page. You can find this from your Profile page, or you can find it from a link under the “Payment Account” tab on your individual Race Summary page. The new report…
Read MoreRaces have a Financial Summary page that has drawn more attention than usual. Let’s take a look at a simple use case to understand the basics. We will also take a look at the Payment Account, which is where you can see…
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