We recently held our inaugural RunSignup University. The two day event gave attendees an opportunity to deepen their product knowledge and get the most out of RunSignup. Being there in person was certainly the best way to learn the most, but seats…
Read More
In February, we announced support for Google Analytics 4. This is a significant improvement providing new reports, moving to an event based system and improved user tracking among other improvements. In July 2023, Google Analytics stopped processing data for its old universal…
Read More
We have updated the graph on the Transactions tab on the front dashboard page. It used to show a January – December date range, which made it difficult to do quick YOY analysis. We now end in the month the last event…
Read More
The Donation Report has a new update that shows the breakdown between transactional (online) donations and manual (offline) donations. To view, navigate to Donations >> Reports >> Donations on your dashboard. You will see the breakdown in the top summary. It’s also easy to…
Read More
More than ever, race organizers are reviewing their financial reporting and trying to make sense of the numbers – particularly, when and how much they will get paid. Kevin and Bryan took some time to walk through the Financial Summary and Payment…
Read MoreWe have added a new report to the Manage Payment Account page. You can find this from your Profile page, or you can find it from a link under the “Payment Account” tab on your individual Race Summary page. The new report…
Read MoreRaces have a Financial Summary page that has drawn more attention than usual. Let’s take a look at a simple use case to understand the basics. We will also take a look at the Payment Account, which is where you can see…
Read More
The first step of RunSignup Analytics has been released into production. As the name implies, this is similar to Google Analytics for races using the RunSignup platform. Over time it will collect and process all of the web interactions that your participants…
Read MoreOne of the early disaster recovery mechanisms we built into RunSignup is saving a full list of your participants in a CSV file once a day starting the week before your race. We send race directors an email link when this is…
Read More
We have added a mechanism for Race Directors to mark addresses as “Undeliverable”. This is convenient for races who want to do physical mailers and want to save postage costs. You can do this by Editing a User (reach this from View…
Read More