Fundraiser Page Audit Trail

We have added an audit trail to track who made changes to a Fundraiser Page. This is useful for customer support and for managing when multiple people may have access to editing a team fundraising page.

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Re-Send Volunteer Confirmation Emails

We have added a way for volunteer coordinators to re-send volunteer confirmation emails: Volunteer Coordinators can access this option through Volunteers>>Report>>Report. Once you have located the volunteer, select the MANAGE button in the “Actions” column. At the top of the page, you will…

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Avoiding Duplicate Emails

Email Marketing is set up to avoid sending duplicates of the same message. If it is a general message (no Replacement Tags) we automatically remove any duplicate emails across your lists you are sending to. As long as you don’t send out the message,…

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6 Million Free Emails

You have used our integrated email system to send over 6 Million Emails this year so far (early March). There are a wide variety of Emails sent, here are some of the types: And lots more. . .  Glad people are getting…

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Confirmation Email Customization

We have made major improvements to the Confirmation Email, and created a number of mechanisms for you to customize it to your needs. First, we redesigned the layout to be easier to read. Then we included the following features: Set this up…

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Sellout Race: Sample Communication with your Runners

When you are opening registration for a fast sellout race, we strongly encourage thorough communication with your potential runners to ensure a smooth registration process for them. This is a sample of an email communication you may want to send out (the specific parameters…

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Using Email to Promote Referrals

With the release of Referrals 2.0, there is an opportunity to send reminders to participants to share with their friends. The integrated RunSignup Email system is perfect for this, since emails are generated right from the database. So you can add Placeholders to…

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Club Emails

We (finally) have free emails for Clubs! This works the same way that Email for Races works. You can view the How To Video here. We ask that you use the email responsibly for things like communicating with Club members and promoting races where you…

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E-Mail Volumes for New RunSignup E-mail System

If numbers speak for whether people find the new RunSignup integrated Email system useful, then we have a shining success! Over 3,000,000 emails have been sent since early January. We should be nearing 1.5 Million emails sent by race directors and timers to their…

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RunSignUp Email Roll Out Schedule

We are happy to release the new RunSignUp Email System! There are several significant improvements that will happen over the next couple of months. Here is the rough schedule: Phase 1 – Mid January – This will improve Basic Usability Phase 2 –…

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