One of the frequent questions we get is what is the difference between a registration platform and a ticket platform. This blog explains the difference and helps you to decide which one to use. For organizations that use both, the benefit is that both are built…
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After 10+ years of development, the RunSignup platform has a lot of features that we are proud of. Of course, not everyone uses all the features, but each feature needs a place to live, so that our users can navigate to it,…
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Starting in August, Strava and RunSignUp will be sunsetting the current affiliate partnership where races could earn sponsor revenue from Strava on their race websites. We will focus on rebuilding the partnership in a way that brings more value to race directors and our athletes….
Read MoreNovember, 2021 – Update for better non-binary support. We have added an option in user profiles (https://RunSignup.com/Profile) to select Non-binary in addition to Male and Female: This will show as a “null” from a database perspective, and be left as blank when looking…
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With our announcement yesterday of custom wording for buttons, we are starting to begin to meet the multilingual needs of races. This is important as there are many Spanish speaking people in the US, and races want to be welcoming. In addition as…
Read MoreWe heard a disturbing story about a race who is going to be moving their registration platform, and their former vendor has locked them out of the system. So they are now fighting with that vendor trying to get access to their…
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Any customer using widgets, even Partner Websites, should switch to a simple button and link to the appropriate RunSignup site directly. Unfortunately, Apple has released a new version of Safari that prevents session tracking. This is a necessary feature on complex web applications…
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We are still working on this, but there is some likelihood that we will retire our signup app in the next month. This is due to a number of complications that are introduced by the implementation of our new sales tax system. We have…
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Eventbrite reported first quarter earnings yesterday to general disappointment. Net Revenue growth had slowed to 9% totaling $81M for the quarter with Gross Profit of $50M and a loss of $10M. These were below expectations, and expectations for Q2 also disappointed – resulting in…
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There is a thread in Race Directors Hub that deserves more space than a Facebook thread allows – hence this long blog post. The real question in the thread was if a race should use insurance to cover refunds, and that really…
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