4 Minutes of Down Time

Unfortunately, our 5 year, 9 month and 1 day of 100% uptime with zero time down even for maintenance of the GiveSignup | RunSignup system came to an end at 4:16 Eastern time on June 28, 2021. It lasted for 4 minutes…

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Availability Investments Help Customers Again

Like much of the web, RunSignup and GiveSignup host our infrastructure on Amazon AWS. Unfortunately, they had a pretty major outage on Wednesday before Thanksgiving in one of their data centers. It took down major websites like  1Password, Acorns, Adobe Spark, Anchor, Autodesk, Capital Gazette, Coinbase, DataCamp, Getaround, Glassdoor, Flickr, iRobot, The Philadelphia Inquirer, Pocket, RadioLab, Roku, RSS Podcasting, Tampa…

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2019 Availability & Infrastructure Report

Knock on wood, but this is our 4th year in a row with 100% uptime. As we have covered in the past, we view the core of our company is building reliable transaction processing that allows races and nonprofits to collect money. This…

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Infrastructure Upgrade

Over the past couple of weeks the RunSignup infrastructure has gone thru a large upgrade. The good news is that there has been no downtime! Also, the site speed has increased a bit as well and just squeaked under 2 seconds last…

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Updating 10,000 Race Websites

We updated our old race website template that had been our default from around 2014-2017. This means that over 10,000 race websites were automatically updated to look modern and sleek with lots of new options. Now both the side menu option (this…

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2018 Availability Report

Knock on wood, but it was the third year in a row with 100% uptime – zero downtime. We actually just completed a migration to the newest version of PHP that as you can see from the graph below saved about 15-20…

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Infrastructure Updates

We have been doing a number of infrastructure updates over the past few weeks to improve availability, increase performance and assure security. For example, there was a major Amazon AWS outage on September 5 that took out the SQS queuing service for…

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Geek Corner – GPS Positioning Algorithms

RaceJoy is the leading mobile app for races for GPS tracking, social interaction, safety and monitoring because of the advanced technology that no one normally sees. One of the really difficult problems to solve is identifying where someone is on a course…

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Multi-Factor Authentication

We have released the capability to do Multi-Factor Authentication (MFA, or sometimes called 2-Step Verification) on RunSignup. This is optional for all users (required for RunSignUp employees). MFA is currently gaining popularity as an additional layer of security. The basic idea is…

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