UPDATE: This is now complete. We had Zero transaction loss. We had registrations completing during the process successfully. We think that 3 users had to wait up to a minute for their registration to complete (the running guy at the end of…
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Microsoft is ending support for Internet Explorer 8, 9 and 10 next week. We will likely be following suit later this year for all race director and partner interfaces, but will have to continue to provide some support for the interfaces runners…
Read MorePerhaps tempting fate writing this 2 weeks before the end of the year… We had 8 minutes of total down time in 2015. That is 99.998% uptime. The good news is that all 8 minutes were planned downtime for required system upgrades…
Read MoreWe are always working on improving user experience, and made some updates for the new Free Race Websites we introduced a couple of months ago. We made a change today that reduced our CSS files by more than 50% and saves 36 kilobytes. This means…
Read MoreWe did a database upgrade this morning, and some users may have received an error message during the approximately 1 minute the database was down. If they re-submitted their page everything would continue to process as normal. We upgraded from MySQL 5.5…
Read MoreWe invest a lot in our behind-the-scenes infrastructure. We just completed a fairly major set of projects to improves our resiliency and fault tolerance. In addition, we upgraded the versions of the number of the components we use in our infrastructure. The…
Read MoreWe had a non-critical cache outage last night that caused some response time to be over 2 seconds from 4:05 AM until 5:15AM. Due to our highly available design, the only thing users would have noticed is the system being a bit slower….
Read MoreThere have been outages on Amazon AWS, our cloud infrastructure provider, this morning. This has caused some delays in completion of transactions and notification to customers. The good news is that unlike other systems with less fault tolerance built into them, RunSignup stayed…
Read MoreRunSignUp will be unavailable for 1-2 minutes between 3:45-4:15AM Eastern on Tuesday, September 22 to do a database upgrade. We apologize for the inconvenience.
Read MoreFor the first 6 months of 2015 we had 99.998 availability, with NO unplanned outages (knock on wood). We have had 1,590 releases of our site this year thru August 3, with only 2 requiring us to take the site down (2…
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