Recent Blogs


Incremental Report Downloads

You can now download increments of registrants in the Participant Reports. We have not allowed this in the past since we were concerned that with our ability to have multiple race directors, people would overlap their incremental downloads and miss some participants…

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The Great Pumpkin Run Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Great Pumpkin Run Case Study explores the challenges of a Multi-City Race Series, Team Promoting a Race through…

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Kaiser Permanente Corporate Run/Walk Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Kaiser Permanente Corporate Run/Walk Case Study focuses on the recruitment and self-service management of Corporate Teams An Introduction to…

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Results Posting API

We have been doing extensive additions to our Results Posting API in advance of some partners who will be private labeling our results platform. This is especially useful for timers or software developers who are creating their own scoring or timing software. By reusing…

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Copying Race Coupon Limit of 50,000

We have recently upped the limit to 50,000 coupons that can be copied when creating a new race with the copy feature. We also now automatically remove expired coupons, which will not count against the 50,000 limit. If your race has over 50,000…

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First Data Partial Processing Failure

It looks like some transactions this afternoon about 4:19 PM Eastern were having trouble being processed by First Data.  These are fixed as of 5:12 PM Eastern.  Registrants would have seen an error message stating that the Payment Processor Network is Unavailable…

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Mobile Usage

Here are stats from the last 30 days of access to RunSignUp direct or via widgets: Desktop – 51%Phone – 38%Tablet – 11% So basically 51-49 desktop lead, but my money is on Mobile! Speaking of money, people still find it more…

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Security Update – MySQL Database Upgrade

Our cloud provider, Amazon AWS, provided an automated update to our MySQL database service last night. This was to provide a fix to the security report issued by Oracle on Oct. 16. We are happy to report that our highly available configuration allowed our failover…

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Affiliate Discounts

RunSignup’s Affiliate Program was designed for partners like RunningintheUSA.com who have race calendars. It allows them to easily grab all of the races on RunSignup and list them automatically on their website. We have a tracking code so we know the source of the runner coming…

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Credit Card Discounts

The Fifth Third River Bank Run went live earlier this week with a couple of unique discount offers. Since Fifth Third is one of the top 20 banks in the US with millions of customers, they wanted to offer their customers something special.  Namely…

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