Referral Names in Participant Profiles

We have added a way for referrers to view the names of their referrals through their RunSignup profile. Registrants/Referrers can view this information by going to their PROFILE and selecting the MY REFERRALS tab: From there, the referrer will be able to…

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TXT Infrastructure Improvements

We recently were approved by the telecom carriers to have our own Short Code to support results notifications and emergency txt services for races. We have been using a shared short code service provider. Having our own short code assures us of having the…

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Specific Relay Team Legs & Unique Questions

We have added a powerful new capability to custom questions – having a unique answer. This is very useful for races who want to specify which participant is doing each leg – for example Bob is doing leg 1, Jeff is doing…

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RunSignup CRM Adds Participant Notes

In an ongoing effort to help race directors optimize their relationships with participants, we are adding Notes to the RunSignup CRM. This is very useful to mark notes of why you might have given a refund to a person, or that a…

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Conditional Refunds

We have released a new participant management feature that will allow participants to receive a refund when someone else takes their place. This is particularly useful for sell out races with a waitlist. A good example is a race may be sold…

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Preventing Changes in Participant Management

One of the great features of RunSignUp is the ability to let participants make their own changes. However, some races want to prevent editing of certain fields – in particular people changing their names to do improper bib transfers. We now have…

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Runner Profile Page Enhancements

In case you don’t remember, this is what a profile page used to look like: and here is what it looks like today! What did we change? What new features are we adding next? We hope you are enjoying the latest enhancements to…

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Random Question Response

We recently had a race that wanted an option to pick a random response to the question of which officer they were running in honor of since there were 900 officers that could have been chosen. This can be setup in the…

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Bulk Transfer Improvements

The Bulk Transfer tool makes it simple to transfer participants from one race or event to another. This is useful if you are signing up participants for multiple races. In the past, you had to enter the registration ID’s manually. We have…

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Transfer to Waitlist

We have a couple of large customers who have sold out events with Waitlists. Some participants signed up for another event wish to transfer themselves to the event with the waitlist. In this example, a person in the Marathon event for the…

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