Recent Blogs


Introducing: Smarter Registration with RaceInsights

In the increasingly competitive market of endurance events, effective marketing is critical to converting runners into registrants, as our 2016  RaceTrends report confirmed. As a race director, you need to make data-driven decisions about your race’s strategy to boost registrations and increase profits. With…

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Internet Explorer Support

We are dropping support for versions of Internet Explorer older than Version 11 on the Race Dashboard. This version was released in October, 2013 so older versions are pretty, pretty old. There is very little use of older browsers, and making the…

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2017 Thanksgiving Registration Stats

We are very thankful for all of the race directors, timers, partners, and runners who used RunSignup yesterday. We are also thankful that our self-serve technology worked so well (and that we didn’t have too many support calls!). At RunSignup, we always…

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Charity Payments Bug

We discovered a small bug in our software that has affected races using Braintree Marketplace for payment, who also have Charities setup to get paid directly, where the Charity is paying the processing fee. This affected: To say it was like finding…

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Registration Web Referral Source

We released a major step forward with our Race Analytics engine today – showing web referral sources for Registrations and Transaction Dollars. This is all built on our big RunSignup Analytics engine that is tracking each click that happens on your race…

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What the Running Boom Pop Means for Races

In a recent New York Times article “The Running Boom Has Popped”, Jen Miller says “Road races have hit the wall. The number of finishers in events in the United States has fallen from a peak of about 19 million in 2013 to…

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UX Update: Registration Enhancements

We’ve been working hard on big enhancements to the usability and design of the registration process. Here is a breakdown of the changes! 1. Full-screen layoutWhy full-screen? It declutters the interface and focuses the user on registration…which is what we want, right? Full-screen gives…

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New Registration User Experience

We have released a MAJOR upgrade to the core registration process participants follow to signup for your events as part of our User Experience Manifesto. It is designed for mobile first, with a cleaner look and feel, better flow, improved visibility for groups…

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Random Question Response

We recently had a race that wanted an option to pick a random response to the question of which officer they were running in honor of since there were 900 officers that could have been chosen. This can be setup in the…

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