Transitioning to Email V2: FAQ

Below are a number of commonly asked questions regarding Email V2. For a start with transitioning to Email V2, please review the resources below. What happens if I don’t enable Email V2 for my races before January 15th 2024? Starting on January…

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A Guide for Transitioning to Email V2

Free email is one of RunSignup’s core products. In fact, in the last year over 550 million emails were sent from our platform. Email is often the primary communication channel for event organizers to share event updates and inform past attendees about…

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Share Email V2 Templates Across Multiple Races

You can now export Email V2 templates that you create to other races. This makes it highly efficient and easy to share emails across multiple events. Navigate to Email V2 >> Templates >> Your Saved Templates. Click on the dropdown of any…

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Email V1 Retirement in January, 2024

As we have expanded the capability of Email V2, we are now in a position to begin the retirement of Email V1. The primary points of this transition are: We are very happy to have completed such a major upgrade for our…

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EMail Deliverability

Our customers will send over 500 Million Emails this year on our platform. The email clients like Gmail and Outlooks continue to try to help recipients weed out unwanted email. Google recently published additional steps they are taking to ensure emails are…

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Apple Wallet Email Replacement Tag

RunSignup makes it easy for participants to add their tickets to Apple Wallet, with numerous benefits including less customer service, automated event reminder notifications via Apple Wallet settings, and an even speedier check-in process. We automatically show options to add to Apple Wallet…

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Email Capture for Email V2

RunSignup’s popular Email Capture for event websites is now available in Email V2. This streamlines the emails you collect from your customizable website Email Capture with the rest of Email V2. If you have already been using Email Capture in old Email…

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More Prebuilt Emails

We’ve extended RunSignup’s Prebuilt Email Template library with new categories and templates to choose from. In addition, we added a new prebuilt templates page so that you can browse and create emails from the library. There are 5 categories for RunSignup Prebuilt…

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New Email Tools and Templates

Email marketing has long been a vital tool for event organizers and marketers. RunSignup recently introduced Email V2, a feature-packed email marketing system designed to help event organizers connect with their audience more effectively. Below is a recap of the recorded webinar that dives into these features and the exciting developments that are on the horizon.

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