RaceTrends: When Should I Close Registration?

Answer: You should never close registration. Registration Timeline by Race Distance Our 2017 look at when runners register showed a familiar curve to that of 2016: an early spike leading to a drop and a plateau, followed by another sharp climb. There is some…

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CSV Transformation Tool

We have released a CSV transformation tool to assist with data importing. It is one of our utilities we make public along with a CSV Merge and an Elfscore converter available at RunSignup.com/Utilities. The new merge utility reads the header of each column…

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RaceTrends: Why Mobile Matters

Over the course of the next few months, we’re going to pull some of the most significant findings from our 2018 RaceTrends Report and break down how the numbers impact your events. First up: Mobile Adoption! Mobile Adoption It’s no secret that people are…

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RaceTrends: Why Mobile Matters

Over the course of the next few months, we’re going to pull some of the most significant findings from our 2018 RaceTrends Report and break down how the numbers impact your events. First up: Mobile Adoption! Mobile Adoption It’s no secret that people are…

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Conditional Refunds

We have released a new participant management feature that will allow participants to receive a refund when someone else takes their place. This is particularly useful for sell out races with a waitlist. A good example is a race may be sold…

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Preventing Changes in Participant Management

One of the great features of RunSignUp is the ability to let participants make their own changes. However, some races want to prevent editing of certain fields – in particular people changing their names to do improper bib transfers. We now have…

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Improved Create Past Events

As we continue to get more races shifting to RunSignup from a previous system, we are creating easier ways to import past data. We have just extended the tool that allows you to create past events to quickly create past events from…

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Is Your Registration Company Safe?

With the decline of registrations in our sport, the overabundance of small registration providers, the closing of RaceIt, and most customers abandoning another vendor because of a scenario we predicted in “The Big Short and Registration Payments“, races should make sure they…

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Registration Company Viability

The closing of RaceIt in November may prove to be the canary in the mine for registration companies in the declining race registration business. There are now rumors of another failing registration company, and there could be more coming. The real harm comes…

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UX Update: Registration Enhancements

We’ve been working hard on big enhancements to the usability and design of the registration process. Here is a breakdown of the changes! 1. Full-screen layoutWhy full-screen? It declutters the interface and focuses the user on registration…which is what we want, right? Full-screen gives…

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