We had our fourth busiest day in history yesterday (after the day before Thanksgiving last year and the two Broad Street Lottery pick days of 40,000 participants). Our customers processed the following on September 30, 2024: $ Transactions $2,960,221 Registrations 52,506 Number…
Read MoreWhen we started the company in 2010, we made the decision that free events should be free. We figured that our incremental cost of a free event is very low if we are not burdened by support. And our development team had…
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Part of Bob’s continued ramblings. The term Network Effect became popular with, well – networks, and then with social networks. It is “the idea that when more people use a product or service, its value increases.” I was not sure if there would…
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We have been doing the US race registration market analysis every 6 months for many years. We include a ton of analytical data, and also include our analysis of happenings and directions in the market (of course that analysis is done from…
Read MorePart of Bob’s continued ramblings. Last week Eventbrite announced Q2 earnings, and put simply, they were a Train Wreck. That blog reviews the details of the mistakes that have decreased their ticket buyers by 16% in the past year. This has led to…
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EnMotive has announced the end of their registration business. As with previous registration vendors who have had to cease operations, RunSignup is here to help those customers who previously used EnMotive. Here is the letter that customers are receiving and has been…
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Part-Time Technical Customer Service Representative RunSignup is seeking a Part-Time Technical Customer Service Representative to join our weekend support team! This is a great opportunity for an individual who is passionate about the racing and ticket industry and looking for weekend work….
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While we strive to make the RunSignup platform easy to use, the truth is organizing races is complicated! Because of that, RunSignup customer support has several layers to help you create your best race. This includes support documentation to help you learn…
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We are excited to welcome English Tomlinson to our team! English will be joining our onboarding and retention team to help new and returning customers. To welcome English and to give her the opportunity to tell her story, we spent some time…
Read MoreIn our continuing efforts to keep the endurance community up to date on trends, we mine our customer data for races on our platform in both years, and found races that occurred in May were up 5% from 2023. There were 446,121…
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