Read More about Now Hiring: Technical Customer Service Representative
Teams and Groups are becoming an increasingly popular way to attract participants. However, there are always questions about how to make this as simple and obvious as possible to attract the most people. On Monday, August 6, we are taking another step…
Read More
We had a bug impacting emails sent today between roughly 9:55am-10:35am ET, causing emails to be sent with recipients listed in the “To” field instead of being BCC’d. The bug initiated during a migration to the new version of SendGrid’s API; we…
Read More
We captured some of our favorite presentations from the RunSignup Symposium on video and will be gradually sharing them with all our customers and friends. We posted about RaceDay Scoring earlier today, but up first in our set of sessions led by…
Read More
Many races have multiple charity partners and complex fundraising set ups. RunSignup’s integrated fundraising and donations solution is now even more flexible with the ability to enable fundraising, donations, and charities on a per event basis. In this use case, the race…
Read More
RaceJoy has released a new version that introduces its latest innovation for tracking relay teams at running and cycling events. Key improvements include the ability for manual check-ins, new login screens, team performance monitoring, and more fine tune controls for the user….
Read More
One of our payment providers, Vantiv, had a full outage on Saturday morning from 6:48AM until 7:52AM Eastern. This impacted any registrations that were for races that used that back end payment processing. People trying to register during this time saw an…
Read More
For reference, we have published the slides from several of the presentations from the 2018 RunSignup Symposium. We’ll add to this resource as we get more – thanks to all our fabulous presenters! RunSignup Keynote, Bob Bickel (RunSignup) Branding and Creative Event…
Read MoreRunSignup Awards 2018 Community Grant RunSignup, the leading technology provider for races, has announced the awardees of the 2018 RunSignup Community Grant Program. The Community Grant program is a giving program began in 2016 to provide a financial contribution to endurance-related nonprofit…
Read More
We do a quarterly update on how things are going with RunSignup (2016, Q1/17, Q2/17, Q3/17, 2017, and Q1/18). The good news is that more races, timing companies, running stores and runners continue to recommend us. And we keep putting out great technology our customers seem to…
Read MoreOne of the questions we get is why not use an existing CRM like Salesforce? There are a variety of reasons, but the key one is that if you want to take care of your customers, all of the information AND actions…
Read More
