Answer: You should never close registration. Registration Timeline by Race Distance Our 2017 look at when runners register showed a familiar curve to that of 2016: an early spike leading to a drop and a plateau, followed by another sharp climb. There is some…
Read MoreWe have added the Custom Source Tracking to be visible right on your dashboard. This enables you to track specific promotional activities like Facebook posts and ads, partner websites, newsletter, expo booths, etc. to see what is having a good return. This is shown…
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RunSignup Referral Rewards Program is one of the best ways to increase viral participation. You can reward participants to promote your race by offering them partial or full refunds when they get X number of their friends to sign up for your…
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We are always pushing out new software (over 1,500 times last year!). It may seem like we write a lot of blog posts, but we could do a whole bunch more. We wrote earlier about how we do lots of little things, and…
Read MoreRaceInsights is helping races understand where their participants are coming from. It is also helping us see an overall aggregate picture across all races that use RunSignup. This allows us to see what is working across all races. Obviously, the most important source…
Read MoreWe are introducing a major new feature for RaceInsights – custom source tracking. This gives races the ability to track the ROI on specific campaigns – such as Facebook ads, race promotions on other sponsor or running store websites, or emails sent…
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People galloped through the Kentucky Derby Festival miniMarathon and Marathon with RaceJoy! The Kentucky Derby Festival is the biggest party of the spring with more than 1.5 million people attending over 70 events. Many people don’t realize that the Kentucky Derby is filled with…
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Team Captains can easily invite friends and family to join their team with Team Member Invites. Emails with a customizable invitation message and a direct link to join your team can be sent via RunSignup or your personal email so that your…
Read MoreUPDATE (4/30/2018): In addition to the steps we discussed below, we also did a refactoring of the code. We implemented a new model to reduce the processing needed to setup new participants and spectators. This new code was used this weekend for…
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As part of our ongoing efforts to improve our financial and security processes, we are instituting additional controls on new payment accounts. This involves collecting additional information on owners and requiring information be entered by individuals with significant control over the entity….
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