Sponsor Level Caps
Sponsor Levels can now have caps on them. For example you could have a cap of only 1 Premier Sponsor, 3 Gold Sponsors and 5 Silver Sponsors.
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August 27, 2025
Why Owning and Formatting Your Content Matters for the RunSignup AI Chatbot
RunSignup’s AI Chatbot is transforming participant support. The real advantage is not just in the chatbot itself, but in the fact that RunSignup owns the content layer and controls how the AI agent uses it. This means we can deliver a more...Read More about Why Owning and Formatting Your Content Matters for the RunSignup AI Chatbot
August 27, 2025
Cross Country Timing with RaceDay Scoring
As cross country season approaches, timers are preparing for smooth and accurate timed scoring. This guide—based on our annual deep dive webinar—will walk you step-by-step through the best practices for configuring cross country events in RunSignup’s RaceDay Scoring. Below is a high level...August 26, 2025
RunSignup, TicketSignup, GiveSignup: Which Product is Right For Your Event?
As a company, RunSignup is fully focused creating the comprehensive, end-to-end event technology that event directors deserve. To meet the wildly different needs of different types of events, RunSignup offers three separate technology products: All three platforms are built on the same...Read More about RunSignup, TicketSignup, GiveSignup: Which Product is Right For Your Event?
August 25, 2025
Welcome, Tyler Long!
We are excited to welcome Tyler to our Support team! To introduce the the RunSignup community to Tyler, we spent some time learning more about his personal and professional life. Read on to get to know Tyler! Where are you from, and...August 22, 2025
Image Group Component for Website V2
The Image Group Component for Website V2 is now available. Feature up to 6 images in a single row, with multiple display and formatting options. Whether you want to highlight sponsors, share photos from past events, or feature promotional graphics, the Image...Recent Blogs
PaddleSignup and AdventureSignup
Along with the recently released BikeSignup, TriSignup and SkiSignup, we now offer PaddleSignup.com and AdventureSignup.com branding for paddle sport and adventure customers who want their signup to be specific to their type of event. Like with BikeSignup, all races are listed on each iteration of the site…
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Collaborating with Abraham for a more Accessible Registration Trends Report
We released our First Annual Registration Trends Report this winter because, after years of increasing registrations, by the end of 2016, we had reached a critical mass of data that is comprehensive enough to demonstrate useful trends for our customers (and the broader running industry). It’s…
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Tracking and Invoicing Sponsors
We have added the ability to track and invoice in our Sponsor Management system. This also includes new financial reports as well as easy renewal options. The updated Sponsor Management page makes it simple to see the status of your sponsors: There…
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Dropbox Results Automated Uploads
We have added the capability to upload results automatically via Dropbox. This enables timers to have their results automatically synced to RunSignup every minute if changes have happened to the result file. The basic mechanism to implement this is: There are currently…
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Technology is Hard
Amazon, the leading Cloud provider had some major issues today. The screen shot on the right shows their status page around 1PM today – and RED is not good. Even USA Today, and CNN reported the 4-5 hour outage this afternoon: “People reported outages and delays on…
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Hide Store During Registration
We added an option at the bottom of Store Setup (under Customizations) to hide the store during registration, and hide the tab as well during the registration process.
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Want to expand your race day communications? RaceJoy has the answer!
RaceJoy offers a variety of communications options that offer real-time messaging with a highly engaged audience of participants, their supporting family and friends, and your race operations team. From pre-loaded text formatted messages that reach the masses to individualized text-to-audio messages, you…
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RunSignUp Demonstrates Continued Commitment to Secure Data and Transaction Processing with new Leadership Role
The Electronic Transactions Association (ETA) announced today the launch of a new Payment Facilitator Committee, with Kevin Harris (RunSignup Chief Finance and Operations Officer) taking the role of Vice-Chair. ETA Press Release: http://www.electran.org/publication/transactiontrends/eta-announces-new-payments-facilitator-committee/ As noted in the release, the committee “will serve as a…
Read MoreShow Sponsor Levels
ere is now a simple display option that shows the Sponsor Levels: When turned on, it will show the various levels:
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