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Our customers will send over 500 Million Emails this year on our platform. The email clients like Gmail and Outlooks continue to try to help recipients weed out unwanted email. Google recently published additional steps they are taking to ensure emails are…
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Unfortunately, our payment processor, Adyen, had an outage with processing VISA and Mastercard credit cards (American Express and Discover continued to work) this morning 10//31/2023 from 10:10:00 AM until 10:35:51 AM. It is now resolved. Adyen provided their RCA (Root Cause Analysis)…
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The biggest US running day of the year is coming up! In 2022, Thanksgiving Day races broke RunSignup records, with 756,894 participants across 730 races. Now, with about a month until Thanksgiving 2023, we ran the numbers to see how the day…
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We have launched our 2023 Timer Survey! This annual industry research survey, now in its 5th year, is the only research available that is specifically tailored to timers and offers important insights and trends in race timing. A spectrum of topics are covered, including general business approaches, technology adoption, current trends, challenges, and potential future industry changes.
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We are excited to announce that Matt Downin is joining the RunSignup team as a VP of Business Development. Matt brings more than 2 decades of endurance industry experience to the RunSignup Sales Team. At RunSignup, he will work with large timing…
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In the world of race timing, there’s a lot that goes on behind the scenes, especially for those operating in unique and challenging environments. In a recent webinar, Mark Iverson from Skinny Raven, an event timing and production company based in Anchorage, Alaska, shed light on the intricacies of managing events in this frozen corner of the world. From extreme weather conditions to moose encounters, Skinny Raven has faced it all. In this blog post, we’ll dive into the webinar to explore their experiences and the tools used to navigate these challenges.
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Feature Updates Implemented “Events to Sync” Functionality. Under the Participant Sync tab, you will now be able to select/de-select Registration Events to sync in this Race by opening up the “Events to Sync” Panel at the top of the page, and adding/removing…
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We are now accepting nominations for the Alan Jones Timer of the Year Award. In recognition of the remarkable efforts of race timers, this award honors those who have made a substantial and continued impact on the endurance race industry. Named after the industry’s pioneering figure, Alan Jones, RunSignup established the award to acknowledge and celebrate individuals who have contributed to the continuous improvement of the race experience for participants and spectators alike. The award will be presented during RunSigup’s upcoming 2024 Winter Timer Tour.
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RunSignup makes it easy for participants to add their tickets to Apple Wallet, with numerous benefits including less customer service, automated event reminder notifications via Apple Wallet settings, and an even speedier check-in process. We automatically show options to add to Apple Wallet…
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As we discussed in our Market Analysis, Race Roster has raised prices quite a bit. Race Roster does not publish pricing (unlike RunSignup), but we went in and set up an event and tried different event pricing to try to understand their…
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