Recent Blogs


Pay by Check Customer Notice

This blog is only applicable to customers who have their payment account to be paid by check. Update 3/15/2023 – We have heard from several customers trying to cash checks that their banks say there will be a delay. For example a…

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Guest Timer Insights: Zack Loggins

The recorded Timer Tip Tuesday below hosts special guest, Zack Loggins, founder of Georgia-based Runners Fit Race Works timing and event management company. Zack started his timer business in 2010 while at college in north Georgia to help pay for his tuition and pulled from his personal experience as a runner. His first year resulted in timing 60 events and he has grown the business to now provide timing and event services for an expected 200 events this year.

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Participant Report Advanced Event Select

There is a new Advanced Select option on the Participant Report to view your participant data across multiple events. Previously, it was simple to view participants across all events or in one event. Now it’s also easy to view participant data across…

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The Guide to Non-Binary Inclusion

The Guide to Non-Binary Inclusion in Running is a resource created by Jake Fedorowski (they/them) for race organizers who are looking to create more inclusive events, particularly for non-binary participants. Fedorowski states, “The ultimate goal is an industry that doesn’t classify, or measure success, based…

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Fast Registration for Timers

The recorded webinar below offers timers guidance on ways to create an efficient registration experience for their events that can be applied for various date ranges or settings. RunSignup offers setup options specifically designed to create Fast Registrations found on the event’s dashboard. Events can offer a 1-click registration, a special URL provided to select individuals, a streamlined experience for mobile devices and an abbreviated registration for on-site registrations. All of which are designed to encourage registrations and create a positive experience for participants.

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DONNA Marathon: Bringing It All Together

2023 was DONNA Marathon’s first year using RunSignup’s registration and we were impressed by how much the event adopted many of the features and technology available not only with RunSignup’s registration, but with our RaceDay tools, fundraising capabilities, and even our Ticket platform. Given their multifaceted approach, we thought other event organizers could benefit from an understanding of how using the various capabilities can come together.

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RaceDay Scoring Certification Refresh

This recorded webinar is perfect for timers who wish to get quick training on RaceDay Scoring or a refresher on RaceDay Scoring setup process. This is a shortened version of the full certification course and walks timers through the basics of how to score endurance events with RunSignup’s RaceDay Scoring solution.

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Email V2.0 Introduction

The following provides an introduction to RunSignup’s Email V2.0 solution. Event organizers can easily use all the great new capabilities to create professional emails. Easy-to-use templates help give starting points for designing emails and advanced data replacement tags like QR codes and links to photos help take things to the next level. This helpful webinar walks through all you need to know to put Email V2 to use whether you are sending transactional emails with existing engaged participants or marketing emails to help encourage registrations.

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RaceJoy Milestones Using Google Maps

The recorded webinar below provides helpful instructions on using Google Map tools when building course maps in RaceJoy and focuses on setting up accurate milestone locations. It is important mile markers in RaceJoy line up to what participants experience on the ground. This ensures the participant is hearing and seeing a consistent experience as they pass mile marker signage on the course. James Harris covers how to create accurate milestone placements using coordinates and Google Street View tools.

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Google Analytics 4

We are excited to announce that Google Analytics 4 tracking capabilities are now available for registration, ticket events, and peer-to-peer fundraising events. In addition to our Insights engine that delivers easy-to-understand analytics for all events, RunSignup invests in making integrations available for…

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