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We did a big update on how we handle on-site registration earlier this year as events came back from COVID – see this blog for more complete information. Today, just in time for Thanksgiving, we released the new High Contrast option for On-site…
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Following up on our recent introduction of Deduplication Options for Email v2, we wanted to go behind the scenes to explain how our email delivery system is being further optimized. Enterprise level email delivery is much harder than it may appear. Like many things…
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As with other Founders Corner blogs, I like to write these blogs to help myself make sure I am thinking about things clearly, as well as communicate important information that I want available to all employees and customers so we can get feedback…
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Asics announced the acquisition of a leading European registration provider, Njuko. This is in addition to their other acquisitions of RunKeeper (training app), Race Roster (Canada and US registration) and RegisterNow (Australia registration). Congratulations to Pierre Duvelleroy and his team, who have built a good quality company who operates the…
Read MorePart of Bob’s continued ramblings. Eventbrite has had a history of overstating things a bit too much. This blog digs into the details of how Eventbrite is: There are plenty of customers who will begin to understand these impacts in the coming years…
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There are now 3 deduplication options for Email V2: You can select your preferred deduplication option on the Recipients page where you select Email Recipient lists to receive an email. We will walk through each deduplication option in more detail. Email, Name,…
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American Express had some outages on Friday night, November 18, 2022. About 10-15% of credit card transactions on our platform use American Express credit cards, and some of those transactions took extra time and some failed. When we try to process a transaction…
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Email V2 stats now show in RaceInsights Analytics. This gives you even more insight into how your emails drive website views, registration numbers, and revenue. RunSignup email is free and you can send unlimited emails. However, it’s important to balance frequency and…
Read MorePart of Bob’s continued ramblings. This one covers an overview of the how and why we do reviews and our compensation. Annual Reviews We like to do reviews and compensation adjustments on an annual basis. There are a number of positives around doing…
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Part of Bob’s continued ramblings. I’ve been asked a number of times in the past couple of days, including by my daughters (who know I am a Swiftie) if we could have handled the load that Ticketmaster could not? The simple answer is kind…
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